Customer Care Associate Fr & Eng

Job Description:Job Description Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking. Position Title: CAN – Bilingual Service Officer I - HYBRID Pay Rate: 25/hr Duration: 18 months Extension possible: Possible Conversion Possible: Possible Job Requirements: •Exceptional customer service skills in order to deal effectively with internal and external parties •Provide subject matter expertise for internal and external parties •Work closely in a team environment in order to meet individual and team driven benchmarks and service level agreements •Utilize existing data entry skills ensuring speed and accuracy are balanced out •Must be able to communicate effectively and professionally (verbal and written) •Demonstrate excellent time management skills •Ability to make decisions in order to mitigate loss •Ability to work well under pressure and tight timelines Skills Category: •Good organizational skills •Ability to work well in a team setting •Ability to work well under pressure and tight timelines •Keyboarding, data entry skills •Strong knowledge of Microsoft Office Suite of products •Strong attention to detail •Knowledge of administrative applications, CIF, Creditlink etc... Must Haves: • Bilingual (English / French) (read/write/speak) • Tech Savvy (able to learn internal applications) • Office suite (1-2 years) • Strong communication skills • Customer service (1 -2 years) • Attention to detail * most important • Organized * most important • Ability to multitask * most important • Banking experience We thank you for your interest in the position, however, only those who are qualified will be contacted Inclusion and Equal Opportunity Employment Our client is an equal opportunity employer committed to diversity and inclusion; creating an inclusive environment where all team members and clients feel like they belong. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Native American status or any other legally-protected factors. We seek applicants with a wide range of abilities, and we provide an accessible candidate experience; accommodations during the application process are available upon request. Company Description At Prime Hires our mandate is simple – provide top-tier talent to our clients and unsurpassed career opportunities to our candidates while ensuring the best fit for both. We are perfectionists who excel at working to ensure we have a perfect match. With experience spanning almost 3 decades and offices across North America, we have built our reputation on the strong relationships and trust of our clients and candidates. Our expertise is in Temporary, Contract and Permanent placements in Finance, Accounting, Administrative & Clerical, Office Operations, Contact Centre, and Technology.Company Description:At Prime Hires our mandate is simple – provide top-tier talent to our clients and unsurpassed career opportunities to our candidates while ensuring the best fit for both. We are perfectionists who excel at working to ensure we have a perfect match. With experience spanning almost 3 decades and offices across North America, we have built our reputation on the strong relationships and trust of our clients and candidates. Our expertise is in Temporary, Contract and Permanent placements in Finance, Accounting, Administrative & Clerical, Office Operations, Contact Centre, and Technology.

Job ID: 25762300
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Prime Hires