Claims/Parts Agent

Job Description:Job Description Job Overview Serve as first point of contact for claims/parts by emailProvide assistance and problem resolution to clients for any damaged or missing productResponsibilities and Duties · Issuing of RMA/Credit notes · Entering Part orders · Answer client calls, identify their needs and respond in a professional, efficient and courteous manner. · Respond to client e-mails. QualificationsBilingualExcellent communication skillsKnowledge of the Microsoft seriesKnowledge of JD Edward system (asset)Positive and dynamic attitudeVersatileAbility to work individually and as team3-5 years of experience in customer service Company Description PRIMO INTERNATIONAL is one of Canada’s top 10 bedding and furniture manufacturers and importers in the industry. Primo’s clientele includes major national and international furniture chains and department stores. Mr. Itzkovitz’s dream was based on a simple philosophy: good merchandise, good price, good service a philosophy that is still held dear by PrimoLike Us On Facebook; https://www.facebook.com/PrimoIntlFollow Us On Twitter; https://twitter.com/PrimoIntlCompany Description:PRIMO INTERNATIONAL is one of Canada’s top 10 bedding and furniture manufacturers and importers in the industry. Primo’s clientele includes major national and international furniture chains and department stores. Mr. Itzkovitz’s dream was based on a simple philosophy: good merchandise, good price, good service a philosophy that is still held dear by Primo\\r\\n\\r\\nLike Us On Facebook; https://www.facebook.com/PrimoIntl\\r\\nFollow Us On Twitter; https://twitter.com/PrimoIntl

Job ID: 21074910
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Primo International